Matt White reads scathing Trip Advisor reviews to restaurant owners... but how do they take it?

Anybody who knows anything about restaurants knows that TripAdvisor is a faceless platform for angry, illiterate people with no friends to bark utter bollocks about something they know sod all about... 

And thank god for these people.

The seemingly endless spew of incoherent bile spluttered across the global restaurant review site has provided countless pages of hilarious tabloid fodder, not least here in Manchester. 

Who can forget the fella who walked out of Manchester's fine-dine darling, The French, because a customer had farted, or the co-owner of the departed 47 King Street West restaurant, who responded to one unfavourable TripAdvisor review by labelling the author an 'ugly peasant'.

It has proved fruitful material too for XSManchester breakfast presenter Matt White, who, in the vein of US TV host Jimmy Kimmel, has taken to collecting some of the very worst TripAdvisor reviews he can find, before reading them out directly to the owners of the restaurants in question.

So far, White's guests have included Gary Usher, the award-winning chef-patron behind Hispi in Didsbury (and no stranger to a TripAdvisor tabloid bashing), Franco Sotgiu of Solita, Lyndon Higginson of Crazy Pedro's, and David Mooney of the now closed Beef & Pudding.

Reactions among the four range from the irritated ("How can I take seriously someone calling themselves Cookie Monster?") to the incredulous ('they're obviously blind and ignorant...") and, of course, the plain funny ("We don't serve nappies...").


Gary Usher

Venues: Hispi, Sticky Walnut, Burnt Truffle, Wreckfish

Best line: "They say they got the shits in the restaurant while they're eating... isn't that physically impossible?"

Lyndon Higginson

Venues: Crazy Pedro's, Liar's Club, Cane & Grain

Best line: "The bartenders put whatever songs they fucking want on, and if it's Ricky Martin then so what..."

Franco Sotgiu

Venues: Solita, El Taquero

Best line: "People are shithouses... we don't serve nappies"

David Mooney

Venues: Beef & Pudding (closed), The Old Blind School (closed), Old Sessions House (open, maybe)

Best line: "If my staff want to touch each other, they're all gorgeous and I don't blame them..."

Also listen to Fodder - Matt White's Manchester-based food and drink podcast.