Confidentials is seeking a detail-oriented and customer-focused Office Administrator to join our busy team.

We will provide full training and support to help you thrive in the role. In return, we’re looking for someone who has:

Skills & Experience:

  • Basic knowledge of Excel, including financial formulas and reporting skills.
  • Strong data entry skills with attention to detail and the ability to identify numerical errors.
  • Ability to thrive in a fast-paced environment.
  • Excellent telephone manner.
  • Strong customer service skills.

Desirable (but not essential):

  • Experience with email marketing platforms.
  • Basic knowledge of HTML/CSS.
  • Hands-on experience with accounting software, ideally Xero.

Key Responsibilities:

Bookkeeping

  • Process invoices and credit notes, ensuring they are uploaded before monthly deadlines.
  • Act as the first point of contact for invoice-related queries.
  • Handle supplier communications, including updating supplier records and addressing payment queries.
  • Perform weekly housekeeping tasks and chase outstanding invoices.
  • Manage bank reconciliations and payment runs.
  • Assist with month-end and year-end financial duties.
  • Prepare management reports, including commercial sales and statistics.

Premier Club

  • Create and manage Premier Club accounts and oversee discount codes using Stripe and Squarespace.
  • Handle Premier Club support queries.

Statistics & Reports

  • Generate monthly stats reports using data from Confidentials’ website management system and deliver results in Excel and PowerPoint.

Vouchers

  • Manage Confidentials advertisers’ accounts and oversee voucher administration, including stock levels, terms, conditions, and pricing.
  • Handle voucher support queries and compile voucher sales and stock reports.

Hours & Salary

This position is currently 3 days per week 9am-5pm. We can be flexible around which days and times you would like to work.

£13,800 - £15,000, dependent on experience.

12 days of holiday.

How to Apply

If you’re interested in this role, please send your CV and covering letter to careers@confidentials.com.