Are you a people person with good IT skills? Come and join the Confidentials team

We're looking for a new technical assistant and marketing administrator to join our busy team. This role is initially a maternity cover but – for the right person – there would be a permanent job, working alongside our designer and our head of digital sales and affiliate partnerships.

You’ll be the first point of contact for our readers – the voice of Confidentials as it were – so it’s important that you have an excellent telephone manner and plenty of customer service experience.

We will, of course, provide the training and support you need to thrive in your new role but we need someone with:

  • Basic HTML skills and a working knowledge of Adobe Photoshop
  • Experience of using spreadsheets in both MS Excel and Google Sheets
  • Competence at using Google Analytics and Ads
  • Knowledge of email marketing including Mail Chimp, Campaign Monitor and Survey Monkey

On a typical day in the office, you’ll work 9am - 5pm providing customer support for the Confidentials App by phone and email, answering queries and dealing with problems. You will also create and schedule marketing campaigns as well as assisting our design team with creating collateral for client marketing campaigns. Other responsibilities will include helping with technical marketing projects such as Google Analytics and researching potential marketing software options. You will also be in charge of creating and updating marketing reports for feedback to clients.

If you’re interested, read the nitty-gritty below for a more detailed overview of what the role entails and see if your skills match up with what we’re looking for. If they do, then get in touch.

There are three main elements to this job – email campaigns, Confidentials app and voucher marketing and monitoring and developing our affiliate partnerships. 


  • You’ll need knowledge of Campaign Monitor or a similar product (MailChimp etc) and basic knowledge or experience of setting up/editing HTML emails as you’ll be responsible for the daily scheduling and set-up of solus emails for both vouchers and clients
  • You’ll be able to design emails from scratch for vouchers and for clients
  • You’ll need to set up the newsletter in the CMS and have enough understanding of HTML to edit it where necessary and you’ll also be responsible for the monthly set-up of our affiliate newsletter
  • You’ll be able to get your head round our database, knowing which lists to use and when and you’ll also have some understanding of GDPR regulations


  • Your role will involve daily use of the app notification system which can be used for website, affiliate and vouchers
  • You will be responsible for stock control undertaking a daily check and updating the stock list spreadsheet
  • You will also undertake daily checks of the Voucher inbox and deal with any customer service issues that arise
  • You will set up new clients on the app CMS


  • You will need to understand how to use and track through all of our affiliate networks (AWIN, TradeTracker, Impact, Partnerize, TradeDoubler)
  • You will check-in with all affiliate clients on a monthly basis for any new or exclusive offers for the newsletter
  • You will keep an eye on which clients are performing well and up-sell to high-performing affiliates


£21,000 - £24,000 dependent on experience with 20 days holiday

How to apply:

Please send your CV and a covering letter to by 31st May 2022.