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Guidance for our Gift Voucher customers

Last updated: 14.07.21 10.27am

Please note: Vouchers are NOT automatically extended, you will need to email us to receive the extension when this page is updated.

Don’t worry if your voucher is already showing as expired or the expiry date is coming up. We will still honour the extension where agreed & your voucher will be re-activated upon extension.

PLEASE MAKE SURE YOU READ THE TERMS & CONDITIONS THOROUGHLY ON YOUR VOUCHERS BEFORE USE.

Manchester

List of venues:

A La Turka: As A La Turka aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Alvarium:  As Alvarium aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Arnero: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

BAB: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

BLVD: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Bock Biere:  Unfortunately Bock Biere aren’t going to be re-opening, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Cadar Chimney Cakes: Unfortunately Cadar Chimney Cakes are currently closed, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Chakalaka: Vouchers can be extended for use from 12th April until the 12th May 2021. Please email vouchers@confidentials.com to receive your extension.

Cocoa Cabana:  As Cocoa Cabana aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Cooper Hall: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

House of Evelyn:  House of Evelyn are no longer able to accept any more gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

I Knead Pizza:  We can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Island Vibe:  As Island Vibe aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

La Popote: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Lily’s Vegetarian: Vouchers can be extended for use from 31st May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Maddison’s:  Unfortunately Maddison's aren’t going to be re-opening, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Masons: Vouchers can be extended for use from 24th June until the 30th August 2021. Please email vouchers@confidentials.com to receive your extension.

Mezze:  Unfortunately Mezze aren’t going to be re-opening, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

NOHO: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Noi Quattro: Vouchers can be extended for use from 17th May until the 17th June 2021. Please email vouchers@confidentials.com to receive your extension.

Northcote:  Vouchers purchased January 2020 can be used until 30th June
Vouchers purchased February 2020 can be used until 31st July
Vouchers purchased September 2020 can be used until 30th August 

Over Under: As Over Under aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Pacifica Cantonese:  As Pacifica Cantonese aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Pasta Factory: Vouchers can be extended for use from 17th May until the 17th June 2021. Please email vouchers@confidentials.com to receive your extension.

Peck & Yard: As Peck & Yard aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Pen & Pencil: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Peter St Kitchen: Vouchers can be extended for use from 17th May until the 30 June 2021. Please email vouchers@confidentials.com to receive your extension.

Porta: Vouchers can be extended for use from 18th May until the 16th August 2021. Please email vouchers@confidentials.com to receive your extension.

Remedy Kitchen: As Remedy Kitchen aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Rosso: Vouchers can be extended for use from 1st July until the 29th September 2021. Please email vouchers@confidentials.com to receive your extension.

Seven Bro7hers Ancoats: Vouchers can be extended for use from 18th May until the 30th June 2021. Please email vouchers@confidentials.com to receive your extension.

Seven Bro7hers Middlewood Locks: Vouchers can be extended for use from 18th May until the 30th June 2021. Please email vouchers@confidentials.com to receive your extension.

Sicilian NQ: Vouchers can be extended for use from 23rd June until the 21st September 2021. Please email vouchers@confidentials.com to receive your extension.

Street Urchin: As Street Urchin aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

South Manny Flavaz (at Impossible): Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Tampopo: As Tampopo aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Thaikhun: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

The Laser Club: Vouchers can be extended for use from 12th April until the 11th July 2021. Please email vouchers@confidentials.com to receive your extension.

Vapiano: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Veeno: Unfortunately Veeno aren’t going to be re-opening, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Wah Ji Wah: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Zitano: Vouchers can be extended for use from 1st August until the 31st October 2021. Please email vouchers@confidentials.com to receive your extension.

Liverpool

List of venues:

Art School: Vouchers can be extended for use from 19th April until the 31st August 2021. Please email vouchers@confidentials.com to receive your extension.

Bread & Butter:  As Bread & Butter aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Camp & Furnace:  As Camp & Furnace aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Chaophraya/Yee Rah: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Clockworks:  Clockworks are no longer accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Dash: Vouchers can be extended for use from 5th July until the 3rd October 2021. Please email vouchers@confidentials.com to receive your extension.

Frederiks: Vouchers can be extended for use from 22nd June until the 20th September 2021. Please email vouchers@confidentials.com to receive your extension.

La Famiglia: Vouchers can be extended for use from 17th May (or from date of re-opening) until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension. La Famiglia will only accept one voucher per table until 22nd June 2021.

Ma Boyle’s: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Matou: Vouchers can be extended for use from 22nd June until the 20th September 2021. Please email vouchers@confidentials.com to receive your extension.

Pattersons: Vouchers can be extended for use from 22nd June until the 20th September 2021. Please email vouchers@confidentials.com to receive your extension.

Spice Lounge: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

The Refinery: Vouchers can be extended for use from 17th May until the 31st July 2021. Please email vouchers@confidentials.com to receive your extension.

Turncoat Bar: Vouchers can be extended for use from 17th May until the 15th August 2021. Please email vouchers@confidentials.com to receive your extension.

Present Company: As Present Company aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.