THE Terminal One Escape Lounge has been announced as winner of the Best Staff category in the Priority Pass Of The Year Awards, beating off competition from over 600 lounges around the world.
Suzy Taylor, Manchester Airport Escape Lounges Manager, said: “To say we are delighted with this award would be an understatement. This is an incredible achievement for our Escape Lounges team and to be recognised globally as one of the best is just amazing. We endeavour to build a relationship with each guest, many of whom are frequent users of the lounge.”
Priority Pass has revealed that almost 60,000 members voted based on their experiences of the lounges and against a set of criteria for lounge quality.
Global Marketing Director for Priority Pass, Stephen Simpson said: “Having personally spent time in the lounge, I can certainly understand why our members rate the staff of the Escape Lounge so highly. From the smiles at the reception desk, to the full table-service in the bistro area to help on flight boarding times and arrangements, the staff go the extra mile for their guests.”
Manchester Airport Escape Lounges are now open in all three terminals. The Terminal One Escape Lounge was opened in July 2010 and has to date served over 290,000 guests. Guests in the lounge can enjoy a peaceful setting with complimentary food and drinks, free Wi-Fi and a wide range of newspapers and magazines to read. Only children over the age of six are permitted in the lounge and anyone under the age of 18 must be accompanied by an adult.
Priority Pass provides frequent travellers with airport lounge access, irrespective of their class of travel, airline flown or existing membership in airline loyalty programmes. Launched in 1992, Priority Pass now offers more than 600 airport lounges worldwide in 300 cities in over 100 countries.
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