A POLICE investigation is under way after a 57-year-old woman died after plunging more than 80ft in the Church Street Primark store.
She had been seen moments before by a balcony next to the escalators on the third floor.
A male doctor who was in the area at the time treated the woman at the scene before paramedics arrived.
A North West Ambulance spolesman said: “The woman suffered a traumatic cardiac arrest at the scene and was treated by paramedics.
“She was taken to hospital in a critically ill condition.”
Detectives are speaking to witnesses and viewing CCTV to establish the full circumstances of the incident. Anyone with any relevant information should call St Anne Street CID on 0151 777 4065 or Crimestoppers on 0800 555 111.
The incident is the second major fall in the store. In 2008, just days after it opened, a three-year-old girl slipped through a gap by the third-floor escalator. She survived multiple injuries including a broken leg and arm.
UPDATE: The woman had been named as Mrs Susan Wood of Kirkby.
A police investigation into the circumstances surrounding her death is ongoing. The coroner has been notified that there are no suspicious circumstances.
In a tribute, Mrs Wood's family released this statement: