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Guidance for our Gift Voucher customers

Last updated: 07.07.20 11.17am

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We are continuing to reach out to all our partners to finalise a new extension on the vouchers. 

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Please continue to follow the advice on this page as we are able to provide it. The Confidentials Team will continue to work hard to apply extensions where possible.

Unfortunately due to the unusually high volume of enquiries, the Voucher Team will not be able to answer individual questions, and may take longer than usual to respond.

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Please note: Vouchers are NOT automatically extended. You will need to request the extension where possible as per the list below.

Manchester

List of venues:

A La Turka:
Date opening: 4th July 2020
Vouchers purchased from 21st Dec - 31st Dec: Valid from 1st Sept until 30th Nov
Voucher purchased from 1st Jan - 31st Jan: Valid from 1st Oct until 29th Jan
Vouchers purchased from 1st Feb - 29th Feb: Valid from 1st Nov until 1st Mar

Alvarium:
Date opening: 4th July 2020
Vouchers are valid from: 29th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

BAB:
Date opening: 8th July 2020
Vouchers are valid from: 8th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Bock Biere:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Chakalaka:
Date opening: 8th July 2020
Vouchers are valid from: 8th July 2020
Vouchers are valid until: 31st July 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Cocoa Cabana:
As Cocoa Cabana aren’t accepting any extensions to their gift vouchers, we can credit the amount you paid back onto your app for use towards other vouchers in the future. Unfortunately we are unable to provide cash refunds on these gift vouchers. Please email vouchers@confidentials.com to receive your credit.

Cooper Hall:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

House of Evelyn:
Date opening: 4th July 2020
Vouchers are valid from: 29th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

I Knead Pizza:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Lily’s Vegetarian:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Maddison’s:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Masons:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Mezze:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

NOHO:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Noi Quattro:
Date opening: 4th July 2020
Vouchers cannot be used in July.
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Northcote:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Pacifica Cantonese: 
Date opening: TBC 
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Pasta Factory:
Date opening: 4th July 2020
Vouchers cannot be used in July.
Vouchers are valid from: TBC 
Vouchers are valid until: TBC

Pen & Pencil: 
Date opening: 8th July 2020 
Vouchers are valid from: 8th July 2020 
Vouchers are valid until: 30th November 2020 
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Peter St Kitchen:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Porta:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Quarter House:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020 
Vouchers are valid until: TBC

Remedy Kitchen: 
Date opening: 4th July 2020 
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Rosso: 
Date opening: TBC 
Vouchers are valid from: TBC 
Vouchers are valid until: TBC

Seven Bro7hers Middlewood Locks & Ancoats:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Sicilian NQ:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

South Manny Flavaz:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Thirsty Korean:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Vapiano:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Veeno:
Date opening: 4th July 2020
Vouchers are valid from: 29th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Wah Ji Wah: 
Date opening: TBC
Vouchers are valid from: TBC 
Vouchers are valid until: TBC

Zitano:
Date opening: 4th July 2020 
Vouchers purchased from 21st Dec - 31st Dec: Valid from 1st Sept until 30th Nov
Voucher purchased from 1st Jan - 31st Jan: Valid from 1st Oct until 29th Jan
Vouchers purchased from 1st Feb - 29th Feb: Valid from 1st Nov until 1st Mar
Vouchers purchased from 1st Mar - 7th April: Valid from 1st Jan 2021 until 1st April 2021

Liverpool

List of venues:

Art School:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Bread & Butter:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Camp & Furnace:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Chaophraya:
Chaophraya is now closed. All vouchers can be used in Yee-Rah.
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Clockworks: 
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020 
Vouchers are valid until: 31st August 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Dash:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Frederiks:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Jimmy’s:
Date opening: TBC
Vouchers are valid from: TBC
Vouchers are valid until: TBC

Ma Boyle’s:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020 
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Matou:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Pattersons:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Present Company:
Date opening: 4th July 2020
Vouchers are valid from: 1st August 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

Red Door: 
Date opening: TBC 
Vouchers are valid from: TBC 
Vouchers are valid until: TBC

The Refinery:
Date opening: 4th July 2020
Vouchers are valid from: 4th July 2020
Vouchers are valid until: 30th November 2020
Please email vouchers@confidentials.com to receive an extension on your voucher if it has expired in lockdown.

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